Company Profile


Viridian Gaming Supplies is located in Central, New York (East Syracuse). We have 4-6 employees and we manufacture the condition rings seen on popular shows like Critical Role and High Rollers. To date we have produced more than 600,000 Condition Rings for tables all around the world. While Condition Rings is how we got our start, the dice portion of our business has grown to become our main seller.  We now sell hundreds of dice sets including:  acrylic, resin, metal, gemstone, glass and wood dice and dice accessories.  


THE PRODUCT THAT MADE US

 

AN OPERATION OUT OF A PASSION

 

Our Philosophy


Our core philosophy has always been: provide the best prices and be as honest and transparent as possible in the way in which we operate. 

That may sound like a no-brainer, but many sellers (of dice, especially) take a different tact. Many resellers in this industry liberally use terms like 'artisan' and 'hand-crafted' in an effort to pretend to be a small batch dice maker, when they simply arent. That in conjunction with massively inflating their prices means they are laser focused on maximizing profits on every sale-- we are focused instead on offering honest value and reasonable margins... Hopefully, we'll make it up in volume! :)



Our Founding


Mike Saltzman

Founder

Mike Saltzman, owner of several friendly local video game stores in Syracuse, New York and hobbyist 3D printer saw Luke Crevier's condition rings as a tremendous opportunity to bring a cool product to market. After discussing licensing with Luke, Viridian was founded in early 2019 and he launched Viridian's first ring sets on Etsy. The problem was, Mike couldn't print them fast enough. One Mike, and one 3D printer became ~5 employees and ~30 printers. The sale of rings slowed in March 2020 as a result of Covid-19-- but Mike had a plan for a new operation centered around dice. The plan caught the attention of Doug Costello (CEO of Wyrmwood) and you may have seen Mike on Wyrmlife. Mid-2020 he began building a dice-selling operation within Wyrmwood called "Loot Goose". Long story short, Mike found out he was allergic to exotic wood dusts and there were some other fit-related issues, and he seperated from Wyrmwood on good terms in late 2020. Upon his return, he began putting his dicey plans into action here at Viridian... 

A Reputation We're Proud Of


With over 25,000 sales on Etsy, and thousands of 5 Star reviews, we pride ourselves on the reputation we’ve built. Here's what people have said about us and our products/us:   

Great quality product (out of all Christmas presents this for the top score this year). Also very efficient communication with the seller, quick and forthcoming, highly recommend.

IRINA

Etsy Review 12-31-2019

As always, Viridian delivers. When I busted these creature tracking rings out at our last game night, everyone was impressed, and my DM was so appreciative. Well done guys!

ARYA

Etsy Review 1-09-2020

Excellent product. My brother is a semi professional dungeon master and he says his players are going to love these. Best reception I have received for a Christmas present in a long time.

JOSH

Etsy Review 12-29-2019

[The Condition Rings] look really high quality and can’t wait to use them. Unfortunately two broke during shipment but when I informed Viridian of this they immediately got back to me and sent replacements. S+

NATE

Etsy Review 12-13-2019

Our Goofy Commercial


Shop Policies


Shipping Basics

When We Ship: We ship from Syracuse, NY via USPS on Monday, Wednesday and Friday afternoons (EST). 
Shipping Methods: We ship via USPS First Class Mail (FCM) (1-5 days) when under 1lbs and USPS Priority Mail (1-3 Days) when over 1lbs for Domestic packages. Most international packages are shipped USPS International First Class Mail (7-30 days).
US Free Shipping: There's a free shipping option for US orders over $35 called "Free Standard", this is USPS First Class Mail if under a pound, and USPS Priority Mail if over 1lbs.

More Shipping Info

Packaging: Most orders are shipped in waterproof bubble-mailers. We do not typically include packing slips or receipts. 
Dice Packaging: Most Dice come in simple ziplock baggies. Some brands/dice come in plastic cubes, metal tins or felt/foam boxes as a free add-on.
Gift Notes: We add simple gift notes to packages by request.     
Undeliverable Packages: We will communicate with you and discuss what we can do to make sure it reaches you if reshiped and (typically) reship at our expense for US Orders.
Customs/Duties: We are not responsible for any customs, VAT, import or local delivery fees.

Returns/Exchanges

We offer a 30-Day for any reason exchange/return policy. Not happy? Send it back, get something else, or get your money back.*

Returns: Please contact us to start the return process. Items must be shipped back in the same condition they were received and with the same or similar packaging. We will cover return shipping by request when there is an error with the order caused by Viridian.

Privacy Policy

What we collect: Addresses, Emails, Order Information. 

We will not transfer or sell collected information to any third party except vetted partners for the express purpose of completing your order or troubleshooting issues relating to your order. We will not contact you for other sales offers/services unless you expressly opt-in. No financial information is collected by Viridian directly.

*We may use our discretion either to make things right for customers or to protect us from absurd instances and/or policy abuse. 

Contact Us


CUSTOMER SUPPORT

Issue with an order? If ordered through Etsy, please message us there. Otherwise, email samantha@viridiangaming.com. It usually takes us about 24 hours to get back to you. 

BROADCASTERS & MEDIA

If you run a Youtube, Twitch or other social media channel with a following, and you are interested in a media sample or a partnership, let us know! mike@viridiangaming.com.

Retailers: Currently we do not offer wholesale accounts, sorry. For dice, we recommend reaching out to Chessex for retail-ready a-la-carte products. 


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