Company Profile


Viridian Gaming Supplies is located in Central New York (East Syracuse). We manufacture the condition rings seen on popular shows like Critical Role and High Rollers. As of Feb 2021, we have produced more than 400,000 Condition Rings for tables all around the world. While Condition Rings is how we got our start, the dice portion of our business has grown to become our main seller.  We now sell hundreds of dice sets including:  acrylic, resin, metal, gemstone, glass and wood dice and dice accessories. 


THE PRODUCT THAT MADE US

 

AN OPERATION OUT OF A PASSION

 

Our Philosophy


Our core philosophy centers around being honest, transparent and fair in our dealings. What this means: We try to label our products and suppliers honestly, offer below-MSRP pricing where we can and do our best to resolve customer issues quickly and in a fair manner. 



Our Founding and the Transition To Dice


Mike Saltzman

Founder / CEO

Mike Saltzman, owner of several friendly local video game stores in Syracuse, New York and hobbyist 3D printer saw Luke Crevier's condition rings on Critical Role and approached Luke about a licensing agreement. Luke agreed and in early 2019 Viridian was founded in Central New York. Our first condition ring sets were up on Etsy a couple weeks later. One Mike and one 3D printer became ~5 employees and ~30 printers.

The sale of rings slowed in March 2020 as a result of Covid-19-- but Mike had a plan for a new operation centered around dice. Viridian's growth caught the attention of Doug Costello (CEO of Wyrmwood) and you may have seen Mike on Wyrmlife. Mid-2020 Mike left Viridian to begin building his dice-selling operation called "Loot Goose" within Wyrmwood. Unfortunately, Mike soon found out he was allergic to exotic wood dusts at Wyrmwood and he seperated from Wyrmwood on good terms in late 2020. Upon his return, he began putting his dicey plans into action here at Viridian... 

A Reputation We're Proud Of


With over 40,000 sales on Etsy, and thousands of 5 Star reviews, we pride ourselves on the reputation we’ve built. Here's what people have said about us and our products/us:   

Great quality product (out of all Christmas presents this for the top score this year). Also very efficient communication with the seller, quick and forthcoming, highly recommend.

IRINA

Etsy Review 12-31-2019

As always, Viridian delivers. When I busted these creature tracking rings out at our last game night, everyone was impressed, and my DM was so appreciative. Well done guys!

ARYA

Etsy Review 1-09-2020

Excellent product. My brother is a semi professional dungeon master and he says his players are going to love these. Best reception I have received for a Christmas present in a long time.

JOSH

Etsy Review 12-29-2019

[The Condition Rings] look really high quality and can’t wait to use them. Unfortunately two broke during shipment but when I informed Viridian of this they immediately got back to me and sent replacements. S+

NATE

Etsy Review 12-13-2019

Our Goofy Commercial


CEO Mike's Behind The Scenes Musings!

Shop Policies


Shipping Basics

When We Ship: We ship from Syracuse, NY via USPS on Monday, Wednesday and Friday afternoons (EST). 
Shipping Methods: We ship via USPS First Class Mail (FCM) (1-5 days) when under 1lbs and USPS Priority Mail (1-3 Days) when over 1lbs for Domestic packages. Most international packages are shipped USPS International First Class Mail (7-30 days).
US Free Shipping: There's a free shipping option for US orders over $35 called "Free Standard", this is USPS First Class Mail if under a pound, and USPS Priority Mail if over 1lbs.

More Shipping Info

Packaging: Most orders are shipped in waterproof bubble-mailers. We do not typically include packing slips or receipts. 
Dice Packaging: Most Dice come in simple ziplock baggies. Some brands/dice come in plastic cubes, metal tins or felt/foam boxes as a free add-on.
Gift Notes: We add simple gift notes to packages by request.     
Undeliverable Packages: We will communicate with you and discuss what we can do to make sure it reaches you if reshiped and (typically) reship at our expense for US Orders.
Customs/Duties: We are not responsible for any customs, VAT, import or local delivery fees.

Returns/Exchanges

We offer a 30-Day for any reason exchange/return policy. Not happy? Send it back, get something else, or get your money back.*

Returns: Please contact us to start the return process. Items must be shipped back in the same condition they were received and with the same or similar packaging. We will cover return shipping by request when there is an error with the order caused by Viridian.

*We reserve the right to refuse returns in instances we deem to be unreasonable.

Privacy Policy

What we collect: Names, Addresses, Emails, Order Information, browsing behavior on our website.

Who we share with: Shopify, Shipstation, Facebook (via Facebook Pixel/Conversions API) and Vetted 3rd Party Shopify App-Makers*

*We only share information with vetted shopify-app-makers for the express purpose of completing your order, offering services (such as wishlists) or troubleshooting issues relating to your order. 

We do not sell your information and
 no financial information is collected by Viridian directly.

Contact Us


CUSTOMER SUPPORT

Issue with an order? If ordered through Etsy, please message us there. Otherwise, email: samantha@viridiangaming.com. It usually takes us about 24 hours to get back to you. 

BROADCASTERS & MEDIA

If you run a Youtube, Twitch or other social media channel with a following, and you are interested in a media sample or a partnership, let us know! steph@viridiangaming.com.

WEBSITE BUGS/ISSUES

Having an issue with the website? Like to request a feature/change? Email:
mike@viridiangaming.com.

WHOLESALE / RETAILERS

Currently we do not offer wholesale accounts, sorry. For dice, we recommend reaching out to Chessex for retail-ready a-la-carte products. 


Follow Our Story Against Big Dieβ„’


Occasional product updates and happenings at Viridian

Regular dice giveaways, updates and D&D content. Brought to you by Steph!

Dice glamour & occasional giveaways

Musings, stories and behind the scenes content of our CEO, Mike Saltzman