How We Started & What We Do


We started our company by 3D printing the D&D condition rings seen on popular shows like Critical Role and High Rollers. As of Feb 2021, we have produced more than 400,000 Condition Rings for tables all around the world. While Condition Rings is how we got our start, the dice portion of our business has grown to become our main seller.  Despite what you may have heard, we are not all geese. We now sell hundreds of dice sets including: acrylic, resin, metal, gemstone, glass and wood dice and dice accessories with manufacturing partners all around the world. 

Our Ethos


We formed in response to what we saw as dishonest practices and inflated prices at other shops. We're driven to do better, and have baked honesty and transparency as core to our business's philosophy. What this means: We wont claim to make things we don't, we won't add "artisan" or other fluff words where they don't belong as a means of tricking people into paying more. 

We are also committed to a living wage for all employees and contractors, and weather permitting all company meetings occur at our local park.

Our CEO & More About Our Founding


Mike Saltzman

We got our start when Mike, the owner of several friendly local video game stores in Syracuse, New York and hobbyist 3D printer saw Luke Crevier's condition rings on Critical Role and approached Luke about a licensing agreement. Luke agreed to license his designs and in early 2019 Viridian was founded in Central New York. Our first 3D-printed condition ring sets were up on Etsy a couple weeks later and quickly began flying off the on-line shelves. 

Mike likes Board & Video Games, Painting, Building Computers, Cats, Pugs and Tacos.

A Reputation We're Proud Of


With over 60,000 sales on Etsy, and thousands of 5 Star reviews, we pride ourselves on the reputation we’ve built. Here's what some of our customers have said about us and our condition rings/us:   

Great quality product (out of all Christmas presents this for the top score this year). [...] highly recommend.

IRINA

Etsy Review 12-31-2019

As always, Viridian delivers. When I busted these creature tracking rings out at our last game night, everyone was impressed [...]

ARYA

Etsy Review 1-09-2020

Excellent product. [...] Best reception I have received for a Christmas present in a long time.

JOSH

Etsy Review 12-29-2019

[The Condition Rings] look really high quality and can’t wait to use them. [...] S+

NATE

Etsy Review 12-13-2019

Shop Policies


Shipping Basics

When Do We Ship: Typically orders are shipped from Syracuse NY within 1-2 business days. Holidays & Weather Issues are the most common reason for any other delays.
Domestic Shipping Methods:
 
USPS First Class Mail (FCM) (1-5 days) when under 1lbs
USPS Priority Mail (1-3 Days) when over 1lbs
International Shipping Methods: 
GlobalPost Economy, USPS FCM International
US Free Shipping: There's a free shipping option for US orders ($35+) which uses the services above.
Undeliverable Packages: We will communicate with you and (typically) reship at our expense for US Orders.

Packaging & Gift Orders 

Shipment Packaging: Most orders are shipped in waterproof bubble-mailers. We do not typically include packing slips or receipts. 
Dice Set Packaging: Most Dice come in simple ziplock baggies. Some brands/dice come in plastic cubes, metal tins or felt/foam boxes as a free add-on. We try to note any packaging beyond ziplock bags within the description.
Gift Notes: We add simple gift notes to packages by request in the order special instructions.    

Returns/Exchanges

We offer a 30-Day for any reason exchange/return policy. Not happy? Send it back, get something else, or get your money back.*

Returns: Please contact us to start the return process. Items must be shipped back in the same condition they were received and with the same or similar packaging. We will cover return shipping by request when there is an error with the order caused by Viridian.

*We reserve the right to refuse returns in instances we deem to be unreasonable.

Privacy Policy

What we collect: Names, Addresses, Emails, Order Information, basic device information and browsing behavior while on our website.

Who we share select information with: Shopify, Shipstation, Meta (via Pixel/Conversions API), and Vetted 3rd Party Shopify App-Makers*

*We only share information with App-Makers for the express purpose of completing your order, offering services (such as wishlists) or troubleshooting issues relating to your order. 

We do not sell your information and n
o financial information is ever collected by Viridian directly.

 "Adventurer, Did You Need Assistance?" 


Customer Support

Issue with an order? We're happy to assist.
Etsy Order: please message us there.
Website/Social Media Order:  Email:  samantha@viridiangaming.com.
Note: It will usually take us about 24 hours to get back to you. 

Business Relations

Looking to partner with us on a project? Email: mike@viridiangaming.com.

Wholesale / Retailers

Sorry, we do not offer wholesale accounts. 

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